Returns Policy
At Toronto Typewriters, we take pride in providing our customers with high-quality antique and vintage typewriters. As these items carry unique historical value, we want to ensure a clear understanding of our return policy:
1. Inspection upon Delivery:
- Please inspect your typewriter upon delivery. Notify us within 48 hours if you notice any damage or discrepancies.
2. No Refunds:
- Given the nature of antique and vintage typewriters, we regret to inform you that we do not offer refunds. Each item has its unique character and may exhibit signs of age, adding to its authenticity.
3. Exchange for Defective Items:
- In the rare event of receiving a defective item, please contact us within 7 days of delivery to discuss an exchange. We will assess the situation and work towards a resolution.
4. Condition of Return:
- If a return or exchange is agreed upon, the typewriter must be returned in its original condition, securely packaged to prevent damage during transit.
5. Return Shipping:
- Customers are responsible for return shipping costs. We recommend using a trackable and insured shipping method.
6. Communication:
- Effective communication is crucial. Reach out to our customer service team at torontotypewriters@gmail.com for any concerns or queries. We are here to assist you.
We appreciate your understanding and cooperation. Toronto Typewriters is committed to delivering exceptional vintage typewriters, and we strive to address any issues promptly. Thank you for choosing us for your typewriter needs.
Warm regards,
Toronto Typewriters
Visit Our Shop!
Location: 276 Carlaw Avenue Unit 111
Main Intersection: Queen St East & Carlaw Avenue.
Please note: The building uses a unique number system for navigation which IS NOT our address. To find us look for unit 302-117 on the MAIN FLOOR
Hours: Monday-Friday 11am-5pm by appointment.
*Walk-ins are welcome but we cannot guarantee we are in at all unscheduled times.
Parking: There is Green P street parking available along Carlaw. A paid parking lot north of Dundas on the East side.
Find our shop from Carlaw
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