Welcome to Toronto Typewriters! By using our website, you agree to abide by the following terms of service:

1. Use of the Website:

• You must be at least 18 years old to use our website. By accessing or using our site, you acknowledge that you are of legal age.

2. Product Information:

• While we strive for accuracy, typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability may occur. We reserve the right to correct any errors and update information at any time.

3. Order Acceptance:

• Your order is an offer to purchase our products. Order acceptance and completion of the contract occur upon dispatch of the products. We reserve the right to refuse or cancel orders at our discretion.

4. Intellectual Property:

• All content on our website, including text, graphics, logos, images, and software, is the property of Toronto Typewriters and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written consent.

5. Privacy Policy:

• Our privacy policy governs the collection, use, and protection of your personal information. By using our website, you consent to our privacy policy.

6. External Links:

• Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

7. Changes to Terms of Service:

• Toronto Typewriters reserves the right to update and modify these terms of service. Any changes will be posted on this page.

8. Governing Law:

• These terms of service are governed by the laws of Canada. Any disputes will be resolved in the courts of Canada.

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SHIPPING POLICY

Our shipping policy is designed to provide clarity and transparency regarding the delivery of our products.

1. Processing Time:

• Orders are typically processed within 3-4 business days. During peak periods, processing times may extend, and we appreciate your patience.

2. Shipping Methods:

• We offer various shipping methods based on your location and preferences. Options and estimated delivery times will be presented during the checkout process.

3. Shipping Costs:

• Shipping costs are calculated based on the selected shipping method and the destination of your order. The total cost will be displayed at checkout before payment.

4. Order Tracking:

• Once your order is dispatched, you will receive a shipping confirmation email containing tracking information. You can track your order using the provided tracking number.

5. International Shipping:

• We offer international shipping to select countries. Please note that international shipping may incur additional customs fees, tariffs and taxes, which are the responsibility of the customer.

6. Shipping Delays:

• While we strive to meet estimated delivery times, external factors such as customs clearance or unforeseen delays may affect delivery dates. We appreciate your understanding in such situations.

7. Order Changes:

• Once an order is placed, changes to shipping details, including the shipping address, cannot be made. Please double-check your information before completing your purchase.

8. Lost or Damaged Items:

• In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with you to help provide contact info for the shipping carrier to resolve the issue promptly.

9. Returns Due to Shipping Issues:

• If your order is returned to us due to an incorrect address or other shipping issues, additional shipping charges may apply for reshipment.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@torontotypewriters.com

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RETURNS POLICY

At Toronto Typewriters, we take pride in providing our customers with high-quality antique and vintage typewriters and supplies. As these items carry unique historical value, we want to ensure a clear understanding of our return policy:

1. Inspection upon Delivery:

• Please inspect your order upon delivery. Notify us within 48 hours if you notice any damage or discrepancies.

2. No Refunds:

• Given the nature of antique and vintage typewriters, we regret to inform you that we do not offer refunds. Each item has its unique character and may exhibit signs of age, adding to its authenticity. Many of the supplies we sell including ribbons are also bespoke or handmade so are also non-refundable.

3. Exchange for Defective Items:

• In the rare event of receiving a defective item, please contact us within 7 days of delivery to discuss an exchange. We will assess the situation and work towards a resolution.

4. Condition of Return:

• If a return or exchange is agreed upon, typewriters must be returned in its original condition, securely packaged to prevent damage during transit.

5. Return Shipping:

• Customers are responsible for return shipping costs. We recommend using a trackable and insured shipping method.

6. Communication:

• Effective communication is crucial. Reach out to our customer service team at info@torontotypewriters.com for any concerns or queries. We are here to assist you.

We appreciate your understanding and cooperation. Toronto Typewriters is committed to delivering exceptional vintage typewriters, and we strive to address any issues promptly. Thank you for choosing us for your typewriter needs.

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PRIVACY POLICY

At Toronto Typewriters, we are committed to safeguarding the privacy of our website visitors and customers. This privacy policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect:

• We collect information that you voluntarily provide when you make a purchase or contact us through our website. This may include your name, email address, phone number, and shipping address.

2. How We Use Your Information:

• We use your information to process orders, communicate with you, and enhance your overall experience with Toronto Typewriters. Your details are kept confidential and are not shared with third parties for marketing purposes.

3. Payment Information:

• Toronto Typewriters does not store or process your payment information directly. All payment transactions are securely handled through trusted third-party payment processors.

4. Security Measures:

• We implement industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Cookies:

• Our website uses cookies to enhance user experience. You can adjust your browser settings to disable cookies, but this may affect certain functionalities on our site.

6. Third-Party Links:

• Our website may contain links to third-party websites. Please note that we have no control over their privacy practices and are not responsible for the protection and privacy of any information you provide while visiting such sites.

7. Changes to Privacy Policy:

• Toronto Typewriters reserves the right to update and modify this privacy policy. Any changes will be posted on this page.

Mobile Terms of Service

Toronto Typewriters

Last updated: January 2026

The Toronto Typewriters mobile message service (the "Service") is operated by Toronto Typewriters (“Toronto Typewriters”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Toronto Typewriters’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Toronto Typewriters through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Toronto Typewriters. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18448763561 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Toronto Typewriters mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18448763561 or email info@torontotypewriters.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

By using our website, you consent to the terms outlined in this privacy policy. If you have any questions or concerns regarding your privacy, please contact us at info@torontotypewriters.com

Thank you for trusting Toronto Typewriters with your information.

Warm regards,

Toronto Typewriters